This award seeks to recognise a gourmet retailer in Singapore that features quality products and excellent services while being value for money.
Evaluation Criteria:
Variety: Nominated distributor has a wide range of gourmet products available and constantly strives to improve the variety of products offered.
Value: Nominated distributor offers reasonable prices in relation to the quality of products and services provided.
Exceptional service standards: Nominated distributor is resourceful, responds efficiently and prompt in delivery.
Service quality: The services provided should display exceptional resourcefulness in obtaining the product specific to customer’s requirements and continually meets or exceeds customers’ expectations.
