Luzerne Food & Beverage Manager of the Year

This award seeks to recognise an F&B Manager who is professional, knowledgeable and who possesses a high degree of competence. The nominee must be directly involved and responsible for at least two food & beverage outlets and banquet facilities in a hotel / restaurant chain in Singapore. *Eligible nominees must be working in Singapore as a Food & Beverage Manager for at least ONE YEAR (at the point of nomination).

* Overseas Development Programme 2018 Recipients will not be eligible for the attachment programme should they be selected as the recipient for the same award
 
This award seeks to recognise an F&B Manager who is professional, knowledgeable and who possesses a high degree of competence. The nominee must be directly involved and responsible for at least two food & beverage outlets and banquet facilities in a hotel / restaurant chain in Singapore. *Eligible nominees must be working in Singapore as a Food & Beverage Manager for at least ONE YEAR (at the point of nomination).

* Overseas Development Programme 2018 Recipients will not be eligible for the attachment programme should they be selected as the recipient for the same award



Evaluation criteria:
  • Professionalism: The Nominee demonstrates an acute business sense and is proactive and disciplined in ensuring the restaurant performs to the best of its ability.
  • Guest relations: The Nominee exhibits good interpersonal skills and is able to build a rapport with the guests. The nominee also understands the needs of the guests and does his/her best to exceed expectations.
  • Leadership: The Nominee works well with the kitchen and service staff and clearly defines each team member’s role, empowers his/her team to perform well and develops the skill of each team member.
  • Consistency: The Nominee ensures that the establishment’s service standard is constantly kept at a high level.  
  • Innovative: The Nominee is adept at adapting to emerging consumer trends and is open to new ideas on how to improve their establishment.
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