I end the Program with a better understanding of large resorts and theme park operations.
Like what Chef Alan said to me, to be able to understand and work in Disney, first you need to have the Disney DNA in you. In the resort, everyone will say let us impress you with the Disney Magical way.
To put it simply, it is about having a sincere heart to delight your customer, and try to cater to their needs and surprise them all the way.