This award is presented to a Wine Distributor in Singapore that features an impressive diversity of wines, provides great service, good logistics, consistency in inventory and quality and exercises flexibility towards its clients.
Evaluation Criteria:
Variety: Nominated wine distributor has a wide range of wines available and constantly strives to improve the variety of products offered.
Value: Nominated wine distributor offers reasonable prices in relation to the quality of products and services provided.
Exceptional service standards: Nominated distributor is resourceful, responds efficiently and prompt in delivery.
Service quality: The services provided should display exceptional resourcefulness in obtaining the product specific to customer’s requirements and continually meets or exceeds customers’ expectations.
Accessibility: Nominated wine distributor has an online store and catalogue which allows clients to shop and browse through available products with ease.