Sico Asia Banquet Manager of the Year Finalist
Joel Lau,
Sheraton Towers Singapore
 Graduating with a diploma with merit in F&B, hotel management from Ecole Les Roches in Switzerland in 1989, Joel Lau came to Singapore after stints in Switzerland and Taiwan, well-armed for his position of a banquet manager of The Imperial Hotel Singapore. Over the next 20 years, Lau would come to hold many a position in the banquet department of many well-renowned hotels. Since 2002, Lau has been in-charge of the entire banquet department of Sheraton Towers Singapore. In his role as a banquet operations manager, Lau oversees on a daily basis, the operations of the banquet department as well as maintaining key performance indicators such as labour costs, guest satisfaction index and staff training.
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