KüHLBARRA
MICE & Banquet Manager of the Year
This award seeks to recognise a MICE/Banquet Manager who is professional, knowledgeable and possesses a high degree of competence. Eligible nominees must be working as a MICE/Banquet Manager for at least ONE year (at the point of nomination) and is directly involved and solely responsible for the banquet facilities in a hotel environment in Singapore.
Evaluation criteria:
- Professionalism: The nominee demonstrates an acute business sense, is proactive and disciplined in ensuring the hotel performs to the best of its ability.
- Guest relations: The nominee exhibits good interpersonal skills is able to build a rapport with the guests. The nominee and also understands the needs of the guests and does his/her best to exceed expectations.
- Leadership: The nominee works well with the kitchen and service staff and clearly defines each team member’s role, empowers his/her team to perform well and develops the skill of each team member.
- Consistency: The nominee ensures that the establishment’s service standard is constantly kept at a high level.
- Innovative: The nominee is adept at adapting to emerging consumer trends and is open to new ideas on how to improve their establishment.
* AOE2017 Award Recipient will not be eligible for this award in AOE2018.
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